Tag Archives: coaching

My daughter and I on a recent trip to Germany. Photo: Thomas Paul

Lets change some lives together…

Lots of people I talk to don’t know what it is I do as a coach, or who I can help. Can I clarify things for you, so you can help me spread the word?

I’m a little nervous about it. I’m not a fan of marketing spiels (and I’m guessing you’re not either). It is important, though, because I can’t help people who don’t know I’m here or what I do. And what I want to do most of all is to help more people. So, here’s the short answer:

I change lives for the better.

Every client I have worked with has left our coaching sessions a changed person, and it gives me so much satisfaction to think of the ripples of positive change that flow out from each of those clients. It’s my small way of changing the world, one person at a time.

“Really?”, you might be thinking. “That’s a big claim…”

Well, the magic of the transformative coaching technique I’m trained in is that it does what it says on the box – it transforms people. You can read my testimonials here and see for yourself the difference it makes. Here’s one client’s words that get right to the guts of it:

“My sessions with Lisa lead to life changing behaviour. In five weeks I went from frustrated and angry to calm and contented, and enjoying my job more fully than I have done for many years.”

As I work with my clients they shift perspective. They understand what is important to them, they see through the blocks that hold them back, and they learn new mindsets. The accountability, motivation and support I provide helps them make changes.

The added special sauce is the confidence and strength that comes from knowing they can rise above their own challenges and break through old limits. I don’t tell my clients what to do. I help them figure it out, and then do it for themselves, which is so much more powerful.

The result is long term, sustainable change.

“Yeah, but”, I hear you thinking, “I’m good. Coaching is not for me.”

Maybe so, but do you recognise yourself, or someone you know, in one of these statements?

  • “I hate my job but I don’t know what to do about it”
  • “I’ve got everything I thought I wanted in life – but why am I not happier?”
  • “My life is so busy – I’m cracking under the pressure.”
  • “I’m turning into a grouch and my family is hating it. It’s not who I want to be.”
  • “I feel frustrated and stuck and want to get back to loving life again.”
  • “I want to take on that next challenge, but something is holding me back.”

Coaching can help anyone who is stuck in their life and ready to fix it.

If that’s you, or someone you know, get in touch to book an assessment with me. No obligation. No cost. We can talk online, by phone or in person (in Rotorua).

Thanks for reading and passing this on.

Lets change some lives together.



How’s that goal coming along?

Back in September I wrote a blog post about getting health and fitness habits to stick (read it here if you missed it). As I’ve been learning more about embedding new habits and changing old ones I’ve been testing the ideas out on myself. As I wrote in my last blog, my goal was to comfortably run 3km by November. Hey, look, its November already! You may be wondering how I am going with my goal….

Confession time. I haven’t yet comfortably run 3km, But do you know what I have done? I have a solidly embedded habit of walking every day, and most days I run about a third of the 3km distance of my walk. I don’t feel that I have failed, but I have realised I didn’t select the right goal. I know now that being able to run 3km doesn’t mean much to me. My heart is not in it. I formulated the goal to give myself a boost to get over some resistance I was facing to running more and getting fitter. And that part of it worked! I do feel embarrassed at having stated my goal publicly and not having achieved it. But its given me a reality check on what it really takes to achieve your goals while living true to yourself. To me, its more important to stay in tune with what my body and mind need to stay happy and healthy, than it is to achieve a particular action.

Some of you are probably thinking I should toughen up and stop making excuses. That is a perfectly valid response, and for some that might be the right response. As I said in my previous blog, our minds do throw up any excuse to avoid pain and effort, and sometimes you just need to toughen up. So how do I know that’s not right for me? I know my body and what it needs and I am well practiced at teasing out things my mind is trying to hide behind. I have been using coaching techniques on myself for years and I know how to listen for my inner truth. That is what I do for my clients as a professional coach – help them uncover the truths they are hiding from themselves.

OK, it’s time for a do-over. Imagine I’m a client seeking help from a coach to achieve my goal of running 3 km by November. I’ve seen an ad for LifeLab’s Change for Good coaching package. I’ve got in touch and had a free half-hour assessment, and this package is right for me. We’re into it and discussing my goal. What would I do as a coach to check if it is the right goal? Here’s a transcript of me coaching myself (yes, I know this is getting a bit weird, but hang in there..):

Coach: What goal would you like to work on over the next three months?

Client: I’d like to be able to comfortably run without stopping for 3km by November.

Coach: That’s a very clear and and specific goal – great work formulating that. Before we commit to this and move on to making it happen though, I’d just like to check in to see if we’ve really got the right goal for you. What’s important to you about achieving this goal?

Client: Well, I’ve had back problems for years and have finally found a physio who’s made a difference and we’re really making progress at fixing my posture so I don’t overload the wrong muscles and end up with back pain, as I have been for the past 15 years. Its taken a lot of work but I feel like I’ve made the big changes now and just need to get on and get fitter and stronger. My physio is happy for me to pick up the pace with running, but I feel like my mind is stuck in victim mode and is still afraid of making it worse. So I’m too easy on myself and give up as soon as its hard. I really don’t want to waste the progress I’ve made so I need a bit of a kick in the pants. This goal feels like the sort of push I need.

Coach: I can see you’ve thought this through really well. I can see how that goal could work for you. I wonder, though, what are you really trying to achieve here?

Client: Hmmm, I guess my overall goal is to fix my posture to resolve my back problems.

Coach: And how does being able to run 3km help you towards that goal?

Client: Well it gives me something to focus on that will give me a push. I definitely need to get my mind out of victim mode. But on the other hand, really listening to what my body needs, and doing that, has been really helpful. I’m not so keen on the idea of pushing through discomfort just for the sake of being able to say I can run 3 km. I know from working with the physio that exercising the wrong muscles is going to do more harm than good at this point. So it does feel like a bit of an artificial goal…. I don’t really know how my body is going to react, and if there are going to be any new sticking points that need fixing over the next three months.

Coach: Great awareness there, How might you re-phrase your goal so that it feels more real to you?

Client: …..well…. I guess my overall goal is to improve my posture,… and my immediate goal is to overcome my victim mindset that’s holding me back from working a bit harder…yes, I think that is it. I need to get my exercise routine to the next level to overcome my victim mindset that’s holding me back. I guess the running goal is a tool to help me get there, but I’m not really committed to the running itself. I don’t have an ambition to run more – I’m happy with daily walks and the occasional run to loosen things up.

Coach: That’s great! So how could you re-phrase your three month goal to make it work for you?

Client: I guess I’d like to put a bit more effort into my exercise routine by doing a bit more running, but I don’t want to commit to a particular distance…. how about “By November I will be in the habit of going for a 3km run or walk at least 5 days a week, while supporting the needs of my body as I change my posture.” Yes, I think the bit that wasn’t quite right was aiming to run the whole way. I’m much happier with being able to adjust my amount of running and walking depending on how my body is feeling.

Coach: How does it feel, setting out that new goal?

Client: Hmmm…. I’m not sure its quite there. It feels a bit messy…… Hang on a minute, I’ve already said that my goal is to improve my posture and reduce back pain. That is my goal. Setting this three month goal is a means to get me out of my victim mindset that’s holding me back. So the immediate goal is “to increase the amount of running I do in a week to overcome my limiting mindset and move closer to settling in my improved posture.” Still sounds a bit clunky, but hey, it doesn’t need to be perfect, just needs to do the job.

Coach: Do you think this goal will do the job for you?

Client: yes I do actually. I’m much clearer about what I’m really trying to achieve and what motivates me to get there. I also feel more positive that I can achieve it. Thank you!


Well, enough self-coaching. I could go on for ages. Just so you know, that is legitimately me coaching myself. I had an idea of what the issue was but writing it down like that has been helpful, and has taken away the sneaky sense of guilt that I’d failed my goal.

I hope that insight into the process of working out goals has inspired you to clarify yours. Get in touch if you need a hand!



Life Coaching – a Path to Authenticity

Authenticity quote

I’ve just about finished an amazing coaching course on Transformative Coaching, taught by Ben Koh MCC (Coach Masters Academy, Singapore), Sarah Devereaux PCC and Jo Lanigan ACC (Empowered Leadership, New Zealand). Our last assignment is a research paper on what coaching is and how it works. My first question, as a well-trained scientist, was do we need to include references? No, its not that kind of research paper. Easy then. I’ll write it for my blog.

So I’ve been pondering this topic for weeks now, and I’ve realised that, for me, coaching is about authenticity.

For me to coach well I need to be connected to who I am so I can be authentically present for the client. For the client, the process of coaching is increasing their self-awareness and teaching them ways of thinking and being that move them closer to authenticity.

“What?” you may well ask… “I thought coaching was all about helping people achieve their goals in life? What’s authenticity got to do with it?” True, the coach does partner with the client in a thought-provoking and creative process that inspires them to maximise their personal and professional potential (to paraphrase the International Coach Federation definition). But the way this is best achieved is through helping the client connect more deeply with their authentic selves.

OK, so here’s my theory on why this works. Philosophies, religions and spiritual traditions over the centuries have proposed the idea that we all have a number of versions of our self within us. Anyone who pays attention to their inner narrative will have experienced this first hand. At its simplest, there’s the external self we present to others and there is the deeper sense of self that we often struggle to connect to.

The former, let’s call it our ego self, develops in childhood as a way of gaining necessary resources from our parents in the face of sibling competition. This personality might be the attention seeker, the clown, the people pleaser, the perfectionist, or the aggressor. This ego self might have been useful in a competitive family environment, but as we age the habit of behaving this way lingers and may become embedded as our dominant way of being.

The second sense of self I mentioned is what I like to call the true self. It’s the feeling that deep down we know what we need and who we are. In my personal experience it’s the gut feeling that helps me make the right decisions in life. That inner sense of knowing. I believe this true self is always present within us, but is usually overtaken by the ego self in childhood and early adulthood.

To summarise my non-scientific and un-referenced model of selfhood, the ego self dominates the true self during childhood and into adulthood. As we deal with life’s challenges and gain experience toward middle age, our true self comes to the fore more frequently, creating a sense of dissatisfaction. This is due to a disconnect between who we truly want to be and the ego self we present to the world. At heart we all want to be seen and appreciated for who we are and what we bring to the world, yet so often we are afraid to truly show who we are to others for fear of being judged.

This sense of dissatisfaction drives some people to self medicate with addictions and distractions, but for others it inspires them to seek something more meaningful in life.

To me, this is the process of letting go of the dominance of the ego self and learning to let the true self shine through. This is authenticity.

There are a number of skills that help with the development of authenticity, and they are also the skills that a professional coach can help you learn. Self-awareness and emotional intelligence are key: noticing your own behaviour and impacts on others, owning up to your weaknesses and taking full responsibility for your own mistakes. A critical requirement of learning these skills without faking it is self-compassion. If you notice you made a mistake, and then punish yourself with self-criticism, you will undermine your sense of self-worth. Feeling good about who you are is fundamental to authenticity.

When you truly value yourself and accept your failings as part of being human, your inner confidence shines through.

We all know people who are well connected with their authentic self. They are confident without being a show-off. They express themselves assertively, placing their own needs on par with the needs of others. They are comfortable in their own skin and don’t need to seek approval. They have mana.

For me as a coach, the more connected I am to my true self, the easier it is to help the true self of my client emerge. And this is what I love about having found this profession of coaching: it requires me to live up to my own inner drive to be more authentic, and to create a business and a lifestyle that supports me in this. I know I’m succeeding when I feel the magic of deep connection during a coaching session.

In doing some research for this blog I came across an article on the five steps to authenticity, by Athena Staik, PhD . These are: a deep understanding of self; a full acceptance of self; unconditional love of self; courageous expression of self; and that love for self and love for others are inseparable. This last one is really important. We are hard-wired to seek connection with those around us (we evolved as a communal species after all), but we often hold ourselves back from being that vulnerable. We fear judgement or rejection of the inner self we don’t really like. Once you truly accept yourself for who you are, vulnerability doesn’t seem so scary after all. When you can be vulnerable with someone you can truly connect.

Through coaching you can learn to tap into this true self and express yourself more authentically. This deepens connection and increases your sense of satisfaction with life. A relationship with the right coach is a training ground to explore your vulnerabilities and experience connection on a deep level. At its best, coaching will help you achieve your goals and maximise your personal and professional potential by teaching you how to live a more authentic life.


Be the observer

Coaching can be a profound experience for many people, as they are given the tools and support to really look themselves in the eye, own up to their strengths and weaknesses and make changes in their life from the inside out. How else can you overcome challenges and really fulfill your own potential?

Just think what you could achieve in life if your self-imposed limits didn’t hold you back from even trying?

I believe we all have the strength inside to achieve this kind of change, but so often we take on board the criticisms and judgements that make us feel we can’t, that we’re not good enough, that we lack some necessary quality. The key to letting go of our limits is to understand that we can separate ourselves from our behaviour and emotions, step back for a bigger view, and choose to do things differently. It’s not easy. It takes courage. But it is possible, and coaching can help.

By becoming the observer of our own behaviour it’s easier to be compassionate with ourselves when we say something stupid, or make a mistake. Mentally step back, notice what just happened, congratulate yourself for being brave enough to get out there and fail, forgive the failure, and try again. Or throw your hands in the air and shout ‘How Fascinating!’, like Ben Zander in my favourite book, The Art of Possibility (Rozamund and Benjamin Zander, Penguin Books, 2000).

Compassion and forgiveness undermine the self-judgement that keeps us small. They give us the courage to own up to our normal, human failings, and see ourselves as worthy and able. Self-judgement is a poisonous contributor to worry and anxiety. Along with rumination (the habit of over-analysing past events and future scenarios), self-judgement turns pressure into stress. Pressure is not the cause of stress, but the way we respond to pressure in our minds triggers emotions and physiological responses that are the symptoms of stress. How do we stop feeling stressed? We change the way we respond to pressure. How? By not getting caught up in rumination, and by practicing self-compassion.

If you’re anything like I used to be, you’ll be thinking: ‘Yeah, right. My mind has a life of its own. It just chatters away and there’s nothing I can do about it, especially when I’m under so much pressure.’

I get it. Luckily there is a massive historical body of knowledge and an increasingly popular modern movement teaching us how to change these mental habits, manage stress and improve how our mind works. It’s called mindfulness, and it can be approached from the lessons of ancient spiritual traditions (such as Buddhism, where the concepts originated over 2000 years ago), or from a secular and scientific perspective with tools such as Mindfulness Based Stress Reduction and the findings of neurobiology. There are even apps to help get you there, such as Headspace.

If you find it tough to get your head around this, how about an analogy:

Your mind is a computer, evolved to run programs that maximise your chance of survival and reproduction. Your nervous system and hormonal systems are extensions of this computer that translate stimulus into action in your body.

To be honest, your operating system is a bit out of date – it was designed before the invention of agriculture. Some of the programs you’re running are not necessarily state-of-the-art either. There’s this one triggered by fear called Fight-or-Flight, which worked really well when you had to run away from sabre-toothed tigers, but is not so great when fear comes from ‘constructive’ criticism, imminent deadlines, or too many emails.

To patch up this error, your highly adaptable mind uses its most powerful program, Critical Analysis, to talk yourself down from the fear response (‘what did I do wrong?’, I shouldn’t respond like that’, ‘it’s not worth getting stressed about it’, and so on). This Self-Talk subroutine can easily get stuck in a loop called Rumination (apologies to any computer programmers out there for abusing the terminology – it’s ok, it’s just an analogy!).

Our minds also have this special feature called Virtual Reality, which is pretty awesome when properly managed. But, as we use Critical Analysis and Rumination on an event, we imagine it happening in full-on technicolour Virtual Reality. Our bodies respond as if it were happening now, triggering the fear response. Staying in this fear zone causes chronic stress, and can lead to burnout.

Mindfulness is an update to the Critical Analysis program that breaks this cycle. Hey, if Google has already upgraded, then it must work, right!